What happens if my dose changes?
If your referring centre has told you the dose of your medication is changing, then please let us know so we can request a new prescription for you. We’ll then contact you to arrange a new delivery. You’ll get a ‘notification of dose change’ card in your delivery. Please follow the instructions on this card. If you weren’t expecting a dose change, please contact our Patient Services Team who will confirm with the Pharmacy Team.
Other articles in this section
- How do I change my contact information or any details on my account?
- How do I nominate someone who can communicate on my behalf?
- How do I change my contact information or any details on my account?
- How much buffer stock should I have and when should I receive my next delivery?
- My referring centre has changed my medicines, do I need to do anything?
- What should I do if I suspect my medication is faulty?
- How should I safely dispose of used needles, syringes or pen devices?
- What should I do if my medication is out of date?
- How do I keep my medicines cold if there’s a power outage?
- What if my medication is not stored at the right temperature or the fridge fails?
- How do I store my medication?
- What do I need to know about the delivery boxes containing my medication?