What do I need to know about the delivery boxes containing my medication?
Your delivery may include one or more packages containing your medication. Each package will have a sticker or label telling you how your medicines should be stored. Some medications should be stored at room temperature while others will need to be stored in the fridge.
It’s important you follow these instructions and store your medication at the required temperature as soon as possible. Further specific storage information for your treatment can also be found in the product information leaflet inside the medication box
Other articles in this section
- How do I change my contact information or any details on my account?
- How do I nominate someone who can communicate on my behalf?
- How do I change my contact information or any details on my account?
- How much buffer stock should I have and when should I receive my next delivery?
- My referring centre has changed my medicines, do I need to do anything?
- What happens if my dose changes?
- What should I do if I suspect my medication is faulty?
- How should I safely dispose of used needles, syringes or pen devices?
- What should I do if my medication is out of date?
- How do I keep my medicines cold if there’s a power outage?
- What if my medication is not stored at the right temperature or the fridge fails?
- How do I store my medication?