Accessibility statement


Sciensus is committed to ensuring digital accessibility for people with disabilities. Our mission is to give patients control of their health through knowledge, choice, convenience and connection and digital enablement is key to success. We are continually improving the user experience for everyone and applying the relevant accessibility standards.


We welcome your feedback on the accessibility of Sciensus services. Please let us know if you encounter accessibility barriers whilst using any Sciensus Services by contacting us:

  • Phone
  • Email
  • Postal address: 107 Station Street, Burton on Trent, Staffordshire, DE14 1SZ, UK

We aim to respond to feedback within 2 business days.

Technical Specification

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly. We also endeavour to make the site accessible to users using a variety of accessibility devices such as screen readers and keyboard input.

Conformance Standard

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. We strive for WCAG 2.1 Level AA conformance. In addition, we also exceed this in some cases and are working towards Level AAA success criteria. Because the site is constantly in development, some areas may not consistently reflect adherence to this standard. We are working towards it and will do whatever we can to adhere.


We follow strict guidelines in our testing approach. These include, but are not limited to functional testing, compatibility testing, security testing, penetration testing and performance testing. Our approach is industry leading, and a heavy focus is placed on user experience. Sometimes a known issue is released, this will be small and affect very few users.