Tailored In-Home Care

Covering over 50 therapy areas, our clinicians provide treatments for long-term conditions in the patient’s own home, teach them to self-administer their medication or simply dispense and deliver the medication they need.

Keeping everyone in touch via the Sciensus Intouch app

See how our smart, simple app enables patients to manage their orders, check their prescription status, connect with online communities and track deliveries. Our health and wellbeing features are designed to support patients and help them get the most out of their medication.

The benefits of treating long-term conditions with Sciensus

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Better ways of working

Our digital solutions connect healthcare providers with patients to improve ways of working and deliver better outcomes.

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Improved connections

As a digital bridge for the NHS and their patients, we enable better visibility of the end-to-end customer journey.

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Enhanced management

E-prescribing and our dispense and delivery infrastructure, improve patient management for homecare teams.

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Patient-centric care

We deliver one-to-one nursing and tailored treatments for patients in their home across more than 50 therapy areas.

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National coverage

Our 16 distribution centres across the UK and fleet of temperature-controlled trucks, means we can support patients nationally.

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NHS partnerships

We work with nearly 200 NHS organisations across the UK, as well as many care boards accessing NHS regional frameworks.

Expertise in over 50 therapy and clinical areas

For more than 30 years we’ve developed expertise in a growing number of key therapy and clinical areas, including the ones below. Please note that patients who would like access to our services, will need to get a referral from their hospital or medical professional.

 

  • Rheumatology
  • Rheumatoid Arthritis
  • Ankylosing Spondylitis
  • Psoriatic Arthritis
  • Juvenile Idiopathic Arthritis
  • Stills Disease
  • Gastro
  • Ulcerative Colitis
  • Crohns Disease
  • Short Bowl Syndrome
  • Dermatology
  • Psoriasis
  • Atopic Dermatitis
  • Hidradenitis suppurativa
  • Alopecia Areita
  • Neurology
  • Multiple Sclerosis
  • Cancer
  • Blood Disorders
  • Haemophilia
  • Thalassaemia
  • Respiratory
  • Cystic Fibrosis
  • Asthma
  • Immunology
  • Human Immunodeficiency Virus
  • Immunoglobulin Deficiencies
  • Endocrinology
  • Growth Hormone Deficiency
  • Cardiology
  • Hypercholesterolaemia
  • Pulmonary Arterial Hypertension
  • Metabolic Disorders
  • Lysosomal Storage Disorders

Our service promise

Doctor and patient

A dedicated care team

We have over 500 specially-trained clinicians with expertise in many complex long-term conditions, plus our 150 chemotherapy nurses are all trained to degree or master’s level.

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Highest standards of safety

Our priority is to support our staff in the delivery of safe, reliable and effective care, with zero avoidable harm to our patients, with clear protocols for dealing with adverse reactions.

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Tailored options

We work in close partnership alongside consultants and hospital treatment teams to ensure services and treatments we provide are fully tailored to the needs of the patient.

Queries and response team (QRT)

Our QRT is a specialist, dedicated team set up for Pharma clients with direct access to the team to efficiently manage queries related with NHS customers and patients.

 

Our commitment to the NHS and our Pharma Partners:

  • Same day resolution on all portal queries submitted before 15:00
  • Less than 5 seconds average wait time on calls into the team
  • 48 hour response on all emails with a 24 turnaround in 99% of cases

Contact details

Contact the Query resolution team by phone at: 0333 207 9943

Email: sciensuspharmaqueries@sciensus.com

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Do you know someone who we could help?

If you are a medical professional and would like to refer a patient, you’ve found the right place.