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  • About us
    • About usA leading pharma services business proudly sitting at the intersection of patients and their medicine.
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Contact us
  • About us
    • About usA leading pharma services business proudly sitting at the intersection of patients and their medicine.
    • Our approach
    • Global locations
    • Investors
    • Careers
    • Partnerships
      • Partnerships
      • Working with the NHS
      • Working with healthcare professionals
      • Working with pharmaceutical and biotech companies
    • Our Commitments
      • Patient care and safety
      • Health regulations and standards
      • Environmental, social & governance
  • Patient hub
    • Patient hubA one-stop destination for patients to access all the essential information about our services.
    • Patient resources
    • Patient help centre
    • Life stories
    • Sciensus Intouch app
    • For new patients
      • New Patients: Where to start and what to expect
      • For cancer patients
  • Our markets
    • Our marketsOur key markets focus on cancer, long-term conditions and rare and orphan drugs
    • Long-term conditions
    • Cancer
    • Rare Diseases and Orphan Drugs
  • Services
  • Insights
  • Digital solutions
    • Digital solutionsDiscover our suite of leading-edge, digital solutions designed to connect and support patients, healthcare professionals and partners.
    • Sciensus Intouch app
    • Online communities
    • Sciensus NHS portal
    • Healthcare products (via Sciensus Axcess)
  • Patient enquiry
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  • Managing your medication

Managing your medication

Questions about Managing your medication

  • How do I nominate a designate or representative who can communicate on my behalf?
  • How do I change my contact information or any details on my account?
  • How do I nominate someone who can communicate on my behalf?
  • How do I change my contact information or any details on my account?
  • How much buffer stock should I have and when should I receive my next delivery?
  • My referring centre has changed my medicines, do I need to do anything?
  • What happens if my dose changes?
  • What should I do if I suspect my medication is faulty?
  • How should I safely dispose of used needles, syringes or pen devices?
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