When should I receive my next delivery?
For most therapy areas, we aim to deliver your medicines when you have two weeks buffer stock remaining from your previous delivery, so you don’t miss a dose. Maintaining two weeks worth of buffer stock allows time to re-arrange any deliveries in the event of a delay.
We will contact you in the two weeks prior to this delivery to arrange a time and date. However, if you have any concerns, please contact us via your usual method. In the event your medicine supplies are running low into your buffer stock, and a successful delivery has not been made or planned, please do contact us on 0333 103 9499 and use the priority line. If you have any concerns you can also contact your referring centre.
Other articles in this section
- I would like an evening delivery slot, is this possible?
- I need regular blood tests. Will this affect the delivery of my medication?
- What should I do if I have a question about my delivery?
- My delivery failed, what do I do?
- I missed my delivery, what do I do now?
- Can I nominate someone to take my delivery?
- I have special requirements. Can I provide you with delivery instructions?
- Who will deliver my medication?
- I am not going to be in, how do I change my delivery?
- How do I know what time it will be arriving?
- How does the delivery service work?