My delivery failed, what do I do?
If we can’t make your delivery for any reason, we will let you know by text that the delivery has failed. The track and trace tile on our app will also become unavailable and a ‘failed delivery’ tile will appear within the app. A member of our team will be in contact with you to reschedule your delivery.
Other articles in this section
- I would like an evening delivery slot, is this possible?
- I need regular blood tests. Will this affect the delivery of my medication?
- What should I do if I have a question about my delivery?
- I missed my delivery, what do I do now?
- Can I nominate someone to take my delivery?
- I have special requirements. Can I provide you with delivery instructions?
- Who will deliver my medication?
- I am not going to be in, how do I change my delivery?
- How do I know what time it will be arriving?
- How does the delivery service work?