I have special requirements. Can I provide you with delivery instructions?
Yes. We’ll make a note of the delivery instructions on your account (for example access to or type of property, more time required to answer the door etc) to help our drivers and make sure your medication arrives safely every time.
You can amend or update these instructions at any time using the ‘contact us’ form on our website, by phone or via the Sciensus Intouch app.
Other articles in this section
- I would like an evening delivery slot, is this possible?
- I need regular blood tests. Will this affect the delivery of my medication?
- What should I do if I have a question about my delivery?
- My delivery failed, what do I do?
- I missed my delivery, what do I do now?
- Can I nominate someone to take my delivery?
- Who will deliver my medication?
- I am not going to be in, how do I change my delivery?
- How do I know what time it will be arriving?
- How does the delivery service work?