When will my medication be delivered?
Your medication delivery is scheduled to ensure your medication always arrives on time for your next dose. If you can book your delivery via the Sciensus Intouch app we will alert you by SMS when it is time to book your delivery. If your delivery cannot be booked via the app, you can either call us or we will contact you. If you already have a confirmed delivery and you need to change the delivery date, please see “How can I change my delivery date or address?” to make the change. If you think you might miss a dose, please contact us.
Other articles in this section
- How can I order or get a sharps bin collected?
- How do I book an urgent delivery?
- When can I book my next delivery?
- I won’t be home to receive my delivery.
- How to track your delivery?
- How can I add ancillaries (wipes, swabs etc)?
- How can I change my delivery date or address?
- I’m nearly out of my medication, when can I order more?
- I missed my delivery, will it get rescheduled?
- How do I cancel my delivery?
- What should I do if I need a new prescription delivery?
- How can I amend my delivery?
- Can I have an exact time of delivery?
- Can I request an evening delivery?
- How do I arrange my next delivery?
- I need regular blood tests. Will this affect the delivery of my medication?
- Can I nominate someone to take my delivery?
- How do I know what time my delivery will be arriving?