I’m nearly out of my medication, when can I order more?
If you have the Sciensus Intouch app and can book deliveries there, we’ll remind you by SMS or email when it’s time to book your delivery before you run out of your medication. If your delivery cannot be booked via the App, you can either call us or we will contact you. If you think you might miss a dose, please contact us.
Other articles in this section
- How can I order or get a sharps bin collected?
- How do I book an urgent delivery?
- When can I book my next delivery?
- I won’t be home to receive my delivery.
- How to track your delivery?
- How can I add ancillaries (wipes, swabs etc)?
- How can I change my delivery date or address?
- When will my medication be delivered?
- I missed my delivery, will it get rescheduled?
- How do I cancel my delivery?
- What should I do if I need a new prescription delivery?
- How can I amend my delivery?
- Can I have an exact time of delivery?
- Can I request an evening delivery?
- How do I arrange my next delivery?
- I need regular blood tests. Will this affect the delivery of my medication?
- Can I nominate someone to take my delivery?
- How do I know what time my delivery will be arriving?