I won’t be home to receive my delivery.
If your delivery is due within the next 5 days, please contact us to discuss the available options. If your delivery is scheduled for more than 5 days away, the easiest way to manage your delivery date is via the Sciensus Intouch app. Go to the Home screen, find your confirmed order and tap “Change”. Then, follow the steps to change your delivery date to one that suits you.
Other articles in this section
- How can I order or get a sharps bin collected?
- How do I book an urgent delivery?
- When can I book my next delivery?
- How to track your delivery?
- How can I add ancillaries (wipes, swabs etc)?
- How can I change my delivery date or address?
- I’m nearly out of my medication, when can I order more?
- When will my medication be delivered?
- I missed my delivery, will it get rescheduled?
- How do I cancel my delivery?
- What should I do if I need a new prescription delivery?
- How can I amend my delivery?
- Can I have an exact time of delivery?
- Can I request an evening delivery?
- How do I arrange my next delivery?
- I need regular blood tests. Will this affect the delivery of my medication?
- Can I nominate someone to take my delivery?
- How do I know what time my delivery will be arriving?