How do I book an urgent delivery?
The easiest way to manage your deliveries is through the Sciensus Intouch app. When booking your delivery order through the app, we’ll only offer dates that ensure you won’t run out of medication before your next delivery arrives. If you already have a confirmed delivery, then you can change the delivery date for that order – please see “How can I change my delivery date or address?” If you do not have the app or if you think you might miss a dose, please contact us.
Other articles in this section
- How can I order or get a sharps bin collected?
- When can I book my next delivery?
- I won’t be home to receive my delivery.
- How to track your delivery?
- How can I add ancillaries (wipes, swabs etc)?
- How can I change my delivery date or address?
- I’m nearly out of my medication, when can I order more?
- When will my medication be delivered?
- I missed my delivery, will it get rescheduled?
- How do I cancel my delivery?
- What should I do if I need a new prescription delivery?
- How can I amend my delivery?
- Can I have an exact time of delivery?
- Can I request an evening delivery?
- How do I arrange my next delivery?
- I need regular blood tests. Will this affect the delivery of my medication?
- Can I nominate someone to take my delivery?
- How do I know what time my delivery will be arriving?