Live chat is currently down for maintenance. We are also prioritising patient calls due to high volume. If you are not due a delivery in the next 2 weeks, please do not contact us, we will contact you. If you are due a delivery in the next 2 weeks, or your query is urgent, we will answer your call as soon as possible. We apologise for any inconvenience.

The National Data Opt-Out

The national Data Opt-Out is an NHS initiative that allows patients to opt-out of their confidential patient information being used for research and planning.

We confirm that we carry out minimal processing of your confidential patient information for purposes beyond your individual care (e.g. research and planning).

Furthermore, we confirm that we comply with the requirements of this standard by having in place procedures to ensure that any future processing always takes this into account.

To find out more you can visit