We know how important it is to feel in control of your health, so we’ve created a smart, simple app to help you do just that.
It’s called Sciensus Intouch, and it puts everything you need to know about your condition and treatment, right in the palm of your hand. Get medication reminders, delivery updates, extra support and easy access to our friendly team, fast.
Your safety really matters to us, so we’ve built our app to be secure against industry best practice. All your details are stored centrally at our secure data centre, so even if you lose your phone, they’re in safe hands.
We’ve designed our app to be easy to use, even if technology’s not your thing. And anytime you need a hand, we’ll always be happy to help.
If you’re eligible to use the app, we’ll send you an email with your login details.
You’ll get a notification to make your order before you’re due to run out, so your next order should arrive with plenty of time to spare.
After confirming your order and delivery, you’ll get regular reminders about your delivery schedule so you’ll never miss a delivery.
Receive your medicine on the delivery day.
Get support from our team with live chat in the app. Or quick access to online support communities to get tips and advice whenever you need it.
Send us a message by starting a live chat in the bottom right-hand corner of this screen. Or tap the contact button in the app to speak to our team.
You can email us at ConnectedPTApp@sciensus.com. We aim to respond in 2 working days.
Give us a call on 0333 2079912. We’re available by phone 8am to 8pm, Monday to Friday. Weekends and bank holidays 8am to 4:30pm.
She’ll help you find your way around and give you helpful reminders about your medication, deliveries, messages and goals.