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Sciensus Intouch app
Your healthcare journey, in your hands

We know how important it is to feel in control of your health, so we’ve created a smart, simple app to help you do just that.

It’s called Sciensus Intouch, and it puts everything you need to know about your condition and treatment, right in the palm of your hand. Get medication reminders, delivery updates, extra support and quick access to our team.

Sign up

Fill in your details and we’ll send your app login information as soon as it’s available for you

Sign up now
Making medication easier
When you stay on track with your treatment, you feel better. So, our app makes it simple to order your medication and additional medical supplies if you're running low.
Quick delivery tracking
Knowing when your next delivery’s due helps put your mind at ease, so you can get on with your day. That's why our app shows you when your order is on its way, and on the day of delivery we'll let you know your time slot so you'll never miss a delivery.
Talk to us with live chat
Whether you’ve got a quick question or you really need to talk, we’re with you all the way. You’ll find a purple contact button on every screen. Just tap it to open our contact page, where you can email, call or start a live chat, straight from the app.
Even if you’re home alone, there’s a whole world of support out there. We’ve put together a list of useful support groups and online communities where you can get in touch with people who’ve been where you are – and have stories, advice and ideas to share.

We’re here to help

  • Live chat

    Send us a message by starting a live chat in the bottom right-hand corner of this screen. Or tap the contact button in the app to speak to our team. We’re available 8am to 8pm, Monday to Friday. Weekends and bank holidays from 8am to 4:30pm.

  • Email

    You can email us at We aim to respond in 3 working days.

  • Call

    Give us a call on 0333 207 9912. We’re available by phone 8am to 8pm, Monday to Friday. Weekends and bank holidays from 8am to 4:30pm.

Our policies