Drive increased adherence through holistic patient support programmes

Addressing healthcare’s growing adherence and engagement challenge

Modern healthcare is evolving rapidly and biopharma companies face significant challenges in ensuring treatment success. Complex therapies demand sophisticated patient education and ongoing support, while limited adherence impacts clinical outcomes, patient satisfaction and overall brand success.

By combining digital innovation with human care, Sciensus ensures every patient receives the support they need, while every partner benefits from measurable outcomes and enhanced market access.

A complete solution for treatment success

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Drive treatment initiation and adherence

Seamless onboarding, smart tools and tailored education ensure patients start and stay on therapy.

Maximise stakeholder engagement

Omni-channel support reduces the burden on healthcare providers while enhancing patient experience.

Optimise healthcare delivery and market access

Real-time data capture can support programme oversight and evidence generation, including patient-reported outcomes (PROs) relevant to adherence, side effects, quality of life and clinic visits. In addition we can combine this with our real world data to extend the insights to include pharmacy refills, dose changes and treatment switching.

Tailored human and digital patient support to maximise treatment effectiveness

Personalised care, through our UK clinical at-home nursing service, and our wider network across Europe, is the cornerstone of our patient support programmes (PSPs). This human interaction upfront in the process ensures that patient needs are well understood and documented, permitting the development of the smartest plan of action to keep each patient engaged and adherent to their therapy. Digital tools support the collection of all data and enable patients to engage autonomously if that works for them.

For more complex therapies that require skilled intervention, our nursing staff increases patient confidence and ensures appropriate delivery of your life-saving medicine.

  • We manage clinical risks and quality across all patient support programmes
  • We take a pan-European approach to patient support
  • Best practices and consistent standards are applied across all markets
  • Programmes are adapted to meet local regulatory requirements
  • Your programme is supported through a bespoke digital solution matched to the needs of the patients and the programme
  • The approach ensures accurate data capture and reporting
  • Patients across the continent receive the same high standards of care

Our patient support programme approach

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    Connected care ecosystem

    Engage healthcare professionals, advocacy groups, charities and stakeholders to design impactful programmes.
  • Digitally enabled support

    Blend innovative digital tools with human interaction to improve adherence and persistence.
  • Personalised patient journeys

    Tailored interventions, timely support and wellbeing resources coordinated through a central oversight point.
  • Insight from every interaction

    Generate insight through the same touchpoints that drive adherence, connected into longitudinal RWE by our SciQ platform.

    Ready to turn adherence challenges into competitive advantage?

    Get in touch to discover how our holistic PSPs combine digital innovation with human care to keep patients on therapy.

    Patient Support Programmes (PSPs) are essential for driving adherence, improving outcomes and differentiating brands in competitive markets. Sciensus brings deep regulatory expertise, access to a pan-European clinical workforce and appropriate digital tools to deliver PSPs that are consistent, compliant and impactful.

    Our holistic approach goes beyond therapy management. We engage patient advocacy groups, review clinical evidence and integrate stakeholder insights to design programmes that directly address unmet patient needs. Once operational, our PSPs generate rich, real-world data that provides actionable insights, reduces clinical risk and demonstrates true treatment value to regulators and payers.

    By combining digital innovation with human care, Sciensus ensures every patient receives the support they need, while every partner benefits from measurable outcomes and enhanced market access.

    Why partner with Sciensus?

    Tailored patient experience

    We support 300,000 patients annually, with over 70 million patient interactions and 500 licensed clinicians.

    Connected ecosystem

    Access trusted relationships with 4,000+ pharmacies, hospitals and advocacy groups across Europe.

    End-to-end expertise

    From regulatory strategy to market access, Sciensus delivers a faster, safer route to successful PSP implementation.

    Frequently asked questions

    What is a patient support programme (PSP)?

    A PSP provides resources, tools and services that go beyond medication, including adherence support, education, emotional wellbeing and access to care.

    How do PSPs improve adherence and outcomes?

    By combining digital tools with human support, PSPs help patients understand their treatment, manage side effects and remain engaged throughout their therapy.

    How do PSPs generate real-world evidence for pharma partners?

    PSPs generate real-world evidence by collecting data throughout the patient journey, combining nurse-led interactions, digital engagement and patient-reported feedback. This produces longitudinal insight into adherence, outcomes, safety and patient experience, helping pharma companies demonstrate real-world value, support market access discussions and optimise patient support strategies.

    What therapeutic areas does Sciensus support?

    We specialise in cancer, rare diseases and long-term conditions, with the flexibility to design bespoke programmes across multiple therapeutic areas.

    How does Sciensus ensure compliance with regulations?

    Our programmes are built with deep knowledge of European regulatory frameworks and are supported by appropriate digital tools for accurate reporting and data governance.

    What makes Sciensus different from other PSP providers?

    Our scale, experience and connected ecosystem across Europe – combined with digital innovation and end-to-end expertise – ensure measurable impact for both patients and pharma partners.

     

    Get in touch

    Thank you for your interest in Sciensus. Whether you’re seeking information, partnership opportunities, or want to refer a patient, our dedicated team is here to assist you. Please fill out the form on the right, and one of our multi-lingual representatives will get in touch with you promptly.

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