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Helping Jennifer stay ‘Intouch’ with Sciensus medication deliveries
01 December 2022

Jennifer, based in the West Midlands, first received treatment from Sciensus around three years ago for the skin condition psoriasis. She says that the Sciensus Intouch app makes managing her medication much easier, with all the information and actions she needs in one place.

Jennifer takes delivery of an injection every 12 weeks, which she self-administers to help manage her condition.

Psoriasis causes flaky patches of skin which form scales. These patches normally appear on the elbows, knees, scalp and lower back, but can be anywhere on the body.

Psoriasis affects around 2 in 100 people in the UK. It can start at any age, but most often develops between 20 to 30 and 50 to 60 years old. It affects men and women equally.

When Jennifer first started receiving treatment, the Sciensus nurses administered the injection for her. They then taught Jennifer how to self-administer and she’s been doing that for around 18 months.

 

‘I can book everything through the app’

 

“I’ve always received an excellent service from Sciensus, and it’s even better now I can book everything through the app,” said Jennifer.

“I usually see my dermatologist at the hospital every 3 to 6 months and have blood tests, and a prescription is sent to Sciensus. I then link with the Sciensus team via the app to arrange a delivery on a day that suits me, which ensures I receive the injection in good time for when I need it. If I need one, I can also order a sharps bin and ask for Sciensus to pick up any bins that need to be collected – all really simple through the app.

“Getting the injection delivered to home and being able to determine when to inject myself rather than waiting in for a nurse to administer it is a great improvement.”

Jennifer can ask for the injection to arrive up to a couple of weeks before it’s due, on the day of the week that suits her best. The Sciensus Intouch app offers quick access to order and track medicine deliveries, straight from a smartphone or tablet.

Jennifer added: “I get messages via the app to say when the delivery will arrive and a text the day before with a time slot. It’s great to be able to have that level of information and control. I’ve even been able to rearrange a delivery around a holiday when needed.

“I would recommend using the Sciensus Intouch app 100 per cent.”