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02/12/2024 – We are currently experiencing issues with our digital ‘contact us’ forms. We appreciate your patience and understanding as we work to resolve this. For urgent matters, please contact us via 0333 103 9499. Alternatively, please email us at generalenquries@sciensus.com with your Full Name, DOB, Postcode and the details of your query.

What features does the app give me?

With the app you can instantly book and edit your deliveries, check your stock levels, check your prescription status and connect to online support communities. 

Here below the list of the features:

  • Secure access to the app via username and pin 
  • View your profile details 
  • View your medication  
  • View your upcoming delivery  
  • Track your delivery in real-time 
  • Confirm your next order 24 hours following your delivery 
  • Manage your deliveries via the app with a choice of delivery dates that suit you  
  • Edit your delivery date  
  • Check and request your medication stock level
  • Request ancillaries for each order Get delivery notifications two weeks in advance of delivery, then one week, day before and the morning of 
  • Receive delivery tracking notifications 
  • Get dosage change notifications in-app
  • Edit your ancillaries 
  • Edit your address details 
  • View your prescription status 
  • Link to online communities 
  • Rate our app  

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