
Sciensus, your partner for the drug treatment of rare diseases in home therapy
In Switzerland, Sciensus offers everything from a single source – Spitex, pharmacy and wholesale.
The three Swiss Sciensus companies, “Sciensus AG”, “Sciensus Apotheke AG” and “Sciensus Wholesale AG” are subsidiaries of Sciensus Pharma Services Ltd, a leading international healthcare service provider based in the UK.
The following overview shows the interaction between our three business units in the care of infusion patients.
- After patients have been referred by the attending physicians, Sciensus AG coordinates the supply of medication and infusion sets to the patients.
- Sciensus Apotheke AG procures medicines via Sciensus Wholesale AG and ensures GDP-compliant delivery.
- Our highly qualified Sciensus nursing staff administer the medicines to the patients at home in accordance with the doctors’ instructions.

Sciensus Spitex
For patients
Our services
- We carry out infusion therapies in your home or at another location of your choice (e.g. doctor’s surgery, workplace, etc.).
- We train you individually to administer the medication yourself.
- We supply you with all the medication and aids you need through the Sciensus pharmacy.
- We provide you with specialised nursing staff who will look after you personally and support you in the event of medication intolerances.
- We offer you a free service line for questions and everyday problems.
- We support you with organisational and administrative processes relating to your treatment (e.g. insurance issues).
- We also look after you during off-peak hours and at weekends and start your therapy at the agreed time.
For healthcare professionals
Our specialised nursing staff carry out your therapy instructions in home therapy with patients. They administer medication or instruct patients in correct self-administration.
Our services
- We offer many years of experience in home therapy for rare and chronic diseases.
- We work to the highest quality and safety standards.
- We keep you regularly informed about the course of therapy and provide immediate feedback in the event of changes in your patients’ state of health.
- We are in regular contact with your patients and ensure adherence to therapy and compliance with scheduled medical appointments.
- We have constant teams that ensure the coaching of prophylactic measures for better tolerability.
- We provide continuous personal support in the event of changes to therapy.
- We support you in administrative matters (e.g. clarifications with health insurance companies, IV centres, monitoring of cost approval and prescription validity).
- We work together with the Sciensus pharmacy, which delivers medicines in compliance with GDP.
- As a subsidiary of Sciensus Pharma Services Ltd., we benefit from an international transfer of expertise, an expansion of the therapy portfolio and continuous improvement of quality and safety standards.
Contact us
Sciensus Spitex customer service
Phone: +41 (0)41 749 99 00
Fax: +41 (0)41 749 99 01
Free service line: +41 (0)800 800 878
E-mail: info@sciensus.ch
Visitor address
Sciensus AG
Langmattstrasse 1
CH-6343 Rotkreuz/ZG
address
Sciensus AG
Buonaserstrasse 30
CH-6343 Rotkreuz/ZG
Authorisation
Sciensus pharmacy
Your competent partner for rare and chronic diseases
Sciensus Apotheke AG was founded in 2005 and operated under the name Lerchengarten-Apotheke AG until the end of April 2024. Our patients live with a rare or chronic disease and can be treated at home thanks to our services. We deliver medicines throughout Switzerland using our own company vehicles. Our service also includes cooperation with the specialised nursing staff of Sciensus Spitex.
Our services
- Checking and authorising medication and prescriptions
- Checking and clarification of drug interactions
- If required: telephone counselling by a pharmacist
- Delivery of medication and aids according to your treatment plan
- Direct billing with your health insurer
Contact us
Sciensus Pharmacy AG
Phone: +41 (0)61 482 02 00
Fax: +41 (0)61 482 02 72
E-mail: info.apotheke@sciensus.ch
Management:
Patricia Nunes
Pharmacist
address
Sciensus Pharmacy AG
Lettenstrasse 6c
CH-6343 Rotkreuz
Authorisations
- SAP authorisation
- Extract from the commercial register
Sciensus Wholesale
Your Swiss pre-wholesale and wholesale specialist for medicines for rare and chronic diseases
The company was founded in 2005, is based in Rotkreuz (Canton of Zug) and operated under the name Novo Supply AG until the end of April 2024. Sciensus Wholesale AG works in close partnership with Sciensus Apotheke AG and Sciensus Spitex. Together, the three companies form a value chain specialising in rare and chronic diseases, from the purchase of medicines to the personal care of patients in their homes.
Our services
- We are your experienced partner for the purchase, storage and distribution of sensitive pharmaceuticals.
- We guarantee GDP-compliant storage at 15°C – 25°C and 2°C – 8°C, as required by law and by our customers.
- We monitor and record the storage temperatures constantly and seamlessly.
- We work with a wide range of GDP-compliant and qualified shipping boxes.
- We offer our customers customised solutions for the GDP-compliant shipping and distribution of medicines and work with them to develop the most suitable solutions to meet their specific requirements and specifications.
- Import of unauthorised medicinal products for use in individual cases
We support you in importing ready-to-use medicinal products that are not authorised in Switzerland in accordance with the Therapeutic Products Act (Art. 20 para. 2 and 2 bis of the Therapeutic Products Act TPA; SR 812.21). Such medicinal products must already be authorised in another country with comparable medicinal product control. In addition, a prescription and a cost authorisation from the health insurance fund must be available. Under these conditions, we can supply affected patients or service providers (hospitals, doctors, pharmacies).
Contact us
Operating site 1 (headquarters)
Visitor address
Sciensus Wholesale AG
Langmattstrasse 1
CH-6364 Rotkreuz
Address details
Sciensus Wholesale AG
Buonaserstrasse 30
CH-6343 Rotkreuz
Phone: +41 (0)41 740 36 15
Fax: +41 (0)41 740 36 14
E-mail: info.wholesale@sciensus.ch
Operating site 2 (warehouse)
Delivery address:
Sciensus Wholesale AG
Lettenstrasse 6c
CH-6343 Rotkreuz
Phone: +41 (0)41 740 36 15
E-mail: info.wholesale@sciensus.ch
Become part of our team
We are always looking for exceptional new talent to join the Sciensus team and help us improve the lives of patients. If you’re interested in a fulfilling and meaningful career in a team of experts, we’d love for you to be part of our journey.
Career opportunities
Qualified nursing staff HF – part-time or full-time
Your tasks
- Administering medication to patients with rare diseases of all ages in their homes and who live in your region
- Instructing patients or their relatives in the self-administration of medication
- Independent organisation of your assignments and paperless administration using modern communication tools
- Participation in regional team meetings and further training events
What you bring with you
- Nursing specialist HF with several years of experience in acute care, emergency, anaesthesia or intensive care is a plus
- Confidence in placing peripheral intravenous catheters and experience in administering infusion therapies
- High quality awareness, ability to work independently, flexibility and organisational flair
- Sociability and an empathetic and appreciative approach
- Fluency in German, knowledge of French is a plus depending on the region
- Category B driving licence and enjoy driving
- IT affinity and interest in modern means of communication
We offer you
- Exciting range of tasks with active creative opportunities
- Attractive employment conditions and flexible working hours without night shifts
- At least 5 weeks’ holiday, 6 weeks’ holiday from the age of 50
- Promotion of specialist knowledge and skills
- A team that looks forward to working with you
- Opportunities for further development within our organisation
Do you recognise yourself in this position? Then send us your complete application with photo by email to bewerbungen@sciensus.ch.
Nicole Camenzind, Head Human Resources, 041 749 99 03, will be happy to answer any questions you may have about the position.
Customer Service Manager 100% and 60%
In this varied and responsible position, you will independently take on organisational and administrative tasks in the area of defined therapy areas – in close cooperation with internal specialist departments and external partners.
Your tasks
- Administrative support for our customers in the area of home therapy including coordination of delivery dates in German, French, ideally Italian and English
- Obtaining prescriptions and Spitex orders from doctors
- Applying for and following up on cost approvals with insurance partners
- Processing orders and invoicing
- Sending medical reports to doctors
- Acceptance and administrative support for new customers, including scheduling of nursing staff and coordination of deliveries
- Organising the required materials for the nursing staff
- Keeping and analysing statistics
- General administrative activities
What you bring with you
- Commercial or paramedical training
- Several years of professional experience in customer service in the healthcare, service or Spitex sector
- Fluent communication in German and good knowledge of French, Italian and English are a plus
- Strong IT affinity and sound knowledge of Microsoft 365
- Communicative, reliable and determined personality who enjoys customer contact
- Yes we can” mentality – solution-orientated, proactive team player, even in challenging situations
We offer you
- A varied and interesting range of tasks with active creative opportunities
- Attractive employment conditions
- At least 5 weeks’ holiday, 6 weeks’ holiday from the age of 50
- Promotion of specialist knowledge and skills
- A team that looks forward to working with you
Become part of our mission – we look forward to hearing from you! Send your complete application with photo by email to bewerbungen@sciensus.ch
Nicole Camenzind, Head Human Resources, 041 749 99 03, will be happy to answer any questions you may have about the position.
Sciensus AG
Phone: +41 (0)41 749 99 00
Fax: +41 (0)41 749 99 01
Free service line: +41 (0)800 800 878
E-mail: info@sciensus.ch
Sciensus Pharmacy AG
Phone: +41 (0)61 482 02 00
Fax: +41 (0)61 482 02 72
E-mail: info.apotheke@sciensus.ch
Sciensus Wholesale AG
Phone: +41 (0)41 740 36 15
Fax: +41 (0)41 740 36 14
E-mail: info.wholesale@sciensus.ch