We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue. https://www.sciensus.com/help/help-and-support/#patient-contact

Patient resources

Downloadable resources

Richard‘s story

Richard, has been treated in his home by Sciensus staff since early September 2021, following an infection in his right lower leg. Here, he describes how the ‘extremely professional’ Sciensus team have helped his recovery. 

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Mark’s story

Mark, has rheumatoid arthritis which is treated with a weekly injection delivered to his home through Sciensus. This saves him the discomfort of having to travel to the hospital pharmacy to collect the temperature-controlled medication.  

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January’s story

January, has been receiving treatment at home for ankylosing spondylitis, a form of spinal arthritis, with Sciensus for over a year.

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Candy’s story

Earlier this year, Candy received several visits from the Sciensus nursing team after surgery to remove a ruptured breast implant.

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Anne-Marie’s story

Anne-Marie says using Sciensus Intouch has given her peace of mind. “Using Sciensus Intouch means I feel confident that my medication is sorted, and I can put it to the back of my mind.”

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Jennifer’s story

Jennifer, first received treatment from Sciensus around three years ago for the skin condition psoriasis. She says that the Sciensus Intouch app makes managing her medication much easier, with all the information and actions she needs in one place.

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Nadine’s story

Nadine, from Devon, explains how being treated at home by Sciensus nurses allowed her to continue with many aspects of her normal life, including her job.

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Helen’s story

Helen, from Norfolk, received treatment at home for breast cancer from Sciensus for 6 months. Helen spoke to us about her experience of treatment with Sciensus.

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Stuart’s story

A woman who was supported to look after her terminally ill friend by Sciensus cancer nurses says they transformed the last few years of his life.

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Sunaina’s story

Sunaina, was on service with Sciensus from March 2019 until undergoing a liver transplant in May 2020. Here Sunaina explains how Sciensus’ nurses provided emotional as well as medical support whilst administering antibiotics at home three times a day, every day, for 15 months.

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Terry’s story

Terry, from Yorkshire, has direct experience of Sciensus as her husband used the service for two years. She is also part of the Readers’ Panel, which advises the organisation on wording and layout in its patient leaflets.

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Kim’s story

Wednesday 2 December might well have felt like a relatively standard day for most of us, but not for Kim. That’s because on that Wednesday, Kim had her 100th Sciensus nurse visit and it’s something that has taken her by surprise.

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Sarah and Rory’s story

Rory, now 3, has been receiving a service from Sciensus since January 2019, after spending his first few months of life in hospital following a reaction to his medication. His mum Sarah says he is very excited about going to school in September and having his weekly treatment there.

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Tom’s story

For the past 18 years, Tom, from Crayford, has been on service with Sciensus receiving medicines for Fabry disease. Tom has infusions fortnightly, administered at home by a Sciensus nurse, and says that after almost two decades he highly recommends the service.

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Tracey’s story

Tracey, from South East England, has been receiving specialist medication through Sciensus services for more than 10 years, improving her quality of life in many ways.

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Chloe and Ronnie’s story

When Ronnie, 8, was diagnosed with Hunter syndrome in August 2016, he received treatment in hospital at first. His mum Chloe says that switching to treatment at home has made a real difference to their lives, allowing them more freedom and flexibility.

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Debbie’s story

After being diagnosed with breast cancer at the height of the Covid-19 pandemic, Debbie says that Sciensus’ cancer care service helped her to feel at ease and manage her cancer treatment around her other commitments.

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Amanda’s story

“Receiving my treatment at home was the best decision I have ever made. When I was diagnosed with breast cancer and told that I could have treatment at home if I wished, it was a no-brainer. My home is my safe space and I was able to have my treatment in a familiar room in my comfy chair.”

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Hayley and Jacob’s story

Hayley, from Scotland, says that Sciensus’ consistency of service has made a real difference for her and her young son. Jacob is one of Scotland’s youngest patients to receive enzyme replacement therapy for Fabry’s disease.

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Bob’s story

Bob currently has chemotherapy every three weeks and says that having his treatment at home “certainly makes life a lot easier”.

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Lavonne’s story

Lavonne’s treatment for her ankylosing spondylitis involves injections twice a month, which she administers herself after initially being trained by a Sciensus nurse.

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Jim’s story

Jim, from Halifax, has been on service with Sciensus for five years, after being referred by a mesothelioma specialist soon after his initial diagnosis.

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Deborah’s story

Drug deliveries from Sciensus have changed the life of patient Deborah, who has rheumatoid arthritis.

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Caroline’s story

“The Sciensus Nurse was really reassuring and friendly, but also very thorough and knowledgeable which gave me confidence.”

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Aimee’s story

Hearing the words, ‘you’ve got cancer’ can be frightening. But after Aimee Sheppard was diagnosed with stage 3 breast cancer, Sciensus cancer nurses were on hand to provide care and support.

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Karen’s story

“As soon as I got involved with Sciensus, they really took on my care regarding my injections. My hospital visits now are very limited. It’s really improved my life, absolutely.”

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Lesley’s story

A patient with psoriasis, who receives regular deliveries of her medication from Sciensus, has praised the excellent service she has received.

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Paul’s story

Paul Dancer, from the West Midlands, has been on service with Sciensus for half a decade. He explains how receiving injectables at home has improved his life.

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Joanne’s story

“It’s so much easier with Sciensus; I’m so glad the hospital referred me to them. You can tell the difference. Sciensus are brilliant in their customer service and now they’ve got a live chat function on their website as well, which is great for ease of communication.”

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Kathryn’s story

“As you can imagine, I’ve come across a lot of doctors and nurses over the years, and I can spot the good ones at 50 paces. Martinho is not just good, he is exceptional.”

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Wendy’s story

“I’m just so very grateful for what they do, they’ve always been so accommodating and will drop the drugs off wherever I needed them, whether that was at my workplace or at home. I feel very lucky to have access to this service. It’s fabulous.”

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