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My username is not recognised

Please ensure you are entering in the correct username. 

When you created the account for the Sciensus Intouch app you would have created a username. The username criteria is as follows: 

  1. Username must be between 6 and 30 characters long 
  2. Usernames cannot contain the following special characters: &=_’-+,<>@.. 
  3. Usernames cannot begin with dots (.) 

 

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