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I’ve confirmed my delivery date and have received a SMS of my delivery window, but I am now not going to be in to receive it, what can I do?

If you wish to make a change to an active delivery, we require as much notice as possible. This is so we can support as many patients as possible and keep medicines wastage to a minimum. If you have already been assigned a delivery window, you won’t be able to amend your order via app. In exceptional cases, please contact our customer service team to amend your delivery using the contact form 

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