How much buffer stock should I have and when should I receive my next delivery?

For most therapy areas, we aim to deliver your medicines when you have two to four weeks buffer stock remaining from your previous delivery. Maintaining two to four weeks worth of buffer stock allows time to re-arrange any deliveries in the event of a delay.

We will contact you in the two weeks prior to your delivery to arrange a time and date. However,  if you have any concerns, please contact us via your usual method.  In the event your medicine supplies are running low into your buffer stock, and a successful delivery has not been made or planned, please do contact us on 0333 103 9499 and use the priority line.  If you have any concerns you can also contact your referring centre.