Sciensus Intouch app
General query
Tracking your delivery
PROMs
Setting a goal
Prescription status
Logging in
Creating an account
Downloading the app
Arranging a delivery
Questions about Sciensus Intouch app
- When will I know my 2-hour delivery slot in the app?
- What happens if my delivery is cancelled?
- Can I get reminders for my delivery date?
- Can I change or edit my delivery in the app?
- I’ve confirmed my delivery date and have received a SMS of my delivery window, but I am now not going to be in to receive it, what can I do?
- Can I order my ancillaries using the app?
- My sharps bin is full, can I use the app to order a new one and organise collection of the full one?
- How do I order a sharps bin using the app?
- I need to order more ancillaries, but the app won’t allow me to change the quantities, what should I do?