Why is my prescription delayed?
Your prescription might be delayed because: the hospital is still reviewing or approving it, or your treatment may need regular blood tests, and the results might not be ready yet. Please make sure your blood tests are up to date if needed. Don’t worry — We work hard to ensure your medication arrives on time, so there’s no break in your treatment.
You can track your prescription status via the Sciensus Intouch app. If you think you might miss a dose or if you don’t have the app, please contact us.