My prescription is delayed, will my delivery be on time?
If your prescription hasn’t come through on time from your hospital, please see ‘Why is my prescription delayed?’ for possible reasons. Don’t worry — we’re working closely with your hospital to get your prescription approved as soon as possible to ensure your medication arrives on time. You can view and track your prescription via the Sciensus Intouch app directly on the Home screen. If you think you might miss a dose, please contact us.