Has my doctor sent the prescription yet?
If your prescription hasn’t come through on time, please see ‘Why is my prescription delayed?’ for possible reasons. You can view and track your prescription directly via the Sciensus Intouch app.
We are currently experiencing some technical difficulties which may result in you experiencing longer than usual wait times on our telephone and chat channels. We apologise for the inconvenience but ask you to hold once in the queue as we will get to your call and resolve your query.