Our annual satisfaction survey is now open until April 25, so please don’t delay as your feedback is important.  The survey is the opportunity for patients, parents, or carers to tell us how we’re doing. Invites have now been sent by email and SMS from Iqvia, an independent organisation.  To find out more click here

Sciensus for the NHS

Together we’re making lives better

Sciensus, the new name for Healthcare at Home, is the leading healthcare provider of complex clinical care and medication services. We have been working with the NHS for 30 years, helping thousands of patients with both simple and complex health conditions manage their treatments. This has provided us with the experience and depth of knowledge to enable us to work more effectively  with our NHS partners, tailoring our services to the needs of your organisation and your patients.

Today, we’re a 1,700-strong team, with 500 nursing and clinical staff, supporting and coaching over 200,000 patients. We provide an end to end service including the delivery of homecare medication together with nurse led patient training and administration across all therapy areas.

The depth and breadth of our homecare services are second to none. All our services are directed towards helping our patients getting on and living their lives.

NHS updates

If you’re an existing customer, you can find out more about out latest business updates, news and access downloadable resources anytime by registering for our NHS updates.


Log into NHS updates to find out more...

Aseptic compounding
Decentralised clinical trials
Sciensus digital prescription services
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Who we work with

We work with nearly 200 NHS organisations across the United Kingdom. Here is an overview of the primary customer base we work with.

  • Homecare Services

  • Homecare Pharmacist

  • Pharmacy Technician

  • Cost Drugs Pharmacist

  • Specialist Pharmacist

  • Clinical Nurse Specialist

  • Deputy Chief Pharmacist

  • Chief Pharmacist

  • Procurement Specialist / Lead

  • Regional Homecare Lead

  • Early Supported Discharge services

  • Director of Operations

  • Director of Nursing

  • Specialist Pharmacist

  • Chief Officer/Lead for Out of Hospital Services

  • Chief Pharmacist

  • Director of Strategy

  • Director of Transformation

Why choose Sciensus?

We’ve an ambitious new vision – to help each and every patient make the most of their medicine. In order to achieve this, we are giving patients control of their health by offering peerless knowledge, choice, convenience and connection to better health outcomes.

We call this approach Connected Health and it combines nearly 30 years of experience with the latest thinking in condition management, care coordination, digital therapy and access to medicines intelligence.

Sciensus – making it easy to do business

  • New Service Excellence Team to focus on key customer service issues

  • A dedicated patient advocacy team focusing on patient concerns, complaints and compliments

  • E-invoicing for those who have yet to digitise their systems making us faster, more resilient and easier to do business with

  • Straightforward bid submissions focussing on simplicity and clarity of how we can help

  • Zero-error ordering and billing driven by service level agreements / business rules and provide visibility to payers

Sciensus - A highly transparent and agile relationship

  • Coordination and visibility, across all stakeholders, driving completion of patient support programmes according to contractual agreements

  • Improved forward visibility of capacity in our dispensary, our logistics network and clinical teams will ensure that deliveries and visits are well planned and efficient

  • Model and track the design of services allowing systems and processes to be automated and validated, reducing errors and re-work

We’re also building innovative, secure digital platforms that make it easier for healthcare professionals to refer patients to our service electronically.

Want to find out more?

Please fill in your details and a member of the Sciensus team will be in touch shortly.


If you are a patient receiving a service from Sciensus and have a query about a medication delivery or a nurse visit, please click here to visit our patient Help and Support page.