It takes a system: How we help pharma and the NHS deliver real-world care
As we near the end of chronic disease awareness month this July, we’re celebrating the part that Sciensus plays as a trusted partner linking pharma, the NHS and its patients. Together, we work to ensure that the growing number of chronic condition patients receive the quality of care they deserve.
Because chronic conditions are rising, effective real-world care is now only possible with connected systems. Collaboration and the use of and learning from data are more important than ever.
The challenge of chronic care
There’s an old saying that ‘it takes a village to raise a child’. In the healthcare equivalent, it takes a whole system of partners to deliver effective, ongoing treatment for chronic condition patients.
Supporting patients with a chronic condition isn’t just a task for hospital consultants and their teams. It’s a responsibility shared across a range of partners.
Pharma is there to develop medications and learn from people’s real-world experience to maximise the efficacy of those medications.
GPs make the initial referral, followed by the work of diagnosticians; hospital consultants and their teams are there to support the newly diagnosed and those with the most serious, complex cases.
We then step in to support ongoing care and treatment through our clinical homecare teams and digital technologies that patients and professionals can access whenever they want.
Together we help chronic condition patients to live the best lives possible, managing the challenges they face in both their physical and mental health and wellbeing.
With the current pressure on capacity and finance in the NHS, this collaboration and the effective use of data matter more than ever. Sciensus currently has more than 500 specially-trained clinicians with expertise in over 70 chronic condition therapy areas including many complex regimes. We meet the complex medical needs of 300,000 patients every year and make over 100,000 clinical deliveries every month.
Our digital-first approach
We know how much patients value their home visits from our teams, but they don’t want us there 24/7. They want to enjoy living an ordinary life as much as possible, with convenient and efficient services at home as needed.
Our Sciensus Intouch app is there for patients whenever they need it. It empowers them to manage their own treatment journey, from tracking deliveries to receiving visit reminders and checking prescription status to connecting with online communities. It also offers health and wellbeing features to help patients get the most out of their medication.
Sciensus Intouch app
Our Sciensus Intouch app is there for patients whenever they need it. It empowers them to manage their own treatment journey, from tracking deliveries to receiving visit reminders and checking prescription status to connecting with online communities. It also offers health and wellbeing features to help patients get the most out of their medication.
Sciensus Connect
Our Sciensus Connect portal for clinicians offers a real-time view into patient progress, delivery tracking, prescription timelines and adherence ‒ all built with and for the NHS. We work with nearly 200 NHS organisations across the UK, as well as many care boards accessing NHS regional frameworks.
Benefits for pharma, the NHS and patients
Through our digital tools for patients and clinicians, we gather the essential data for pharma to maximise the efficacy of medications, supporting ongoing adherence and growing the numbers of NHS organisations and patients taking advantage of them.
The data we receive from patients and clinicians is invaluable in its capacity for honing protocols and guidance and maximising return on investment. Our data on patient experience also helps NHS clinicians to tailor personal treatment plans.
Treatment from our clinical homecare teams supports independence for patients by reducing unnecessary hospital visits. Helping individuals to stick to their treatment regimens means patients make the most of their medications and live their best lives.
Anne-Marie, a patient on service with Sciensus, said: “It’s empowering to be able to manage your own medication – it fits into your timetable rather than receiving a phone call and having to fit into someone else’s.”
All this allows clinicians the space and time to support other patients who need their dedicated treatment at crucial points, such as a new diagnosis.
Looking ahead
Our scale and experience mean we’re able to make the most of the data we gather from more than 300,000 patients a year. We use the data to bring innovation, efficiency and real-world insight to support better patient outcomes.
Digital innovation will continue to shape chronic care delivery. We recently held workshops with representatives from across the NHS to shape our development plans for the next year. By bringing data, people and process together, we ease the burden on stretched NHS resources and deliver a better experience for patients.