What details are needed to verify my identity when I contact Patient Services?

For security purposes, every time you contact our Patient Services team, you or your representative will be asked to provide the following details:

• Full name
• Date of birth
• First line of address
• Postcode

Security questions are used as an extra layer of protection to verify your account. By asking you security questions, this will prevent unauthorised access for individuals to obtain personal and sensitive information regarding you.