We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue. https://www.sciensus.com/help/help-and-support/#patient-contact

Sciensus Intouch App – Download now

Order and track your medicine deliveries, straight from your smartphone or tablet.

To download the app, use your camera on your smart phone to scan the QR code, or CLICK HERE


By downloading our Sciensus Intouch app you can…

  • Check your prescription status 
  • Schedule your deliveries 
  • Manage the supplies you need: 
  • Edit your deliveries 
  • Track your delivery in real-time 
  • Connect with online communities 
Learn more

A little something to help you get started

To support you in getting started, we’ve created a helpful step-by-step guide.

Access your exclusive guide

We’re here to help

  • FAQs

    If you need any help setting up your account or using the app, take a look at our Sciensus intouch app FAQs.

  • Contact form

    You can fill out our contact form here. We aim to respond in 2 working days.

  • Call

    Give us a call on 0333 207 9912. We’re available by phone 8am to 6pm, Monday to Friday. Saturdays 8am to 1pm.