What should I do if I suspect my medication is faulty?
If you experience any difficulty when administering your medication, or you’re having problems with any injection devices, please call our Pharmacy Team immediately on 01283 501 390. They’ll discuss the issue and advise you on the next course of action.
It is important that you let us know of any problems you are having straight away, because it may be possible for us to talk you through how to reset your device and administer a successful injection.
Other articles in this section
- What should I do if I need urgent medical advice outside of Sciensus opening hours?
- How do I request a travel letter?
- My sharps bin is full, can I use the app to order a new one and organise collection of the full one?
- How much buffer stock should I have and when should I receive my next delivery?
- What should I do if my medication is out of date?
- How do I store my medication?
- How do I keep my medicines cold if there’s a power outage?