The ‘Oops something went wrong’ message keeps appearing, what should I do?
There are several reasons as to why the Oops message may appear. Here are some common reasons why it may appear:
- Poor internet connection
- A fault with our systems
- Issue with the device you may-be using
- We are conducting maintenance
We advise that you try again in an hour or two and if the issue persists then please contact us.
If you need support with your medication order or have other questions, please contact us via our live chat in the app. Chat with us Monday to Friday, from 8am to 4pm.