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  • Region
    • Switzerland
  • Services
  • Therapeutic areas
    • Therapeutic areasOur key therapeutic areas focus on, cancer, long-term conditions and rare and orphan diseases.
    • Cancer services
      • Cancer care at home
    • Chronic conditions
    • Rare & speciality
      • Early access program services
      • Real-world data
      • Supply chain management
      • Regulatory services
      • Patient support programs
      • Market access
  • Knowledge hub
    • Knowledge hubStay up-to-date with the latest industry news, trends, insights and research. This section provides valuable information and resources.
    • Thought leaderships
    • Case studies
    • Blogs
    • Events
    • News
    • Patient stories
  • Patient hub
    • Patient hubA one-stop destination for patients to access all the essential information about our services.
    • Patient resources
    • Patient help centre
    • Life stories
    • Sciensus Intouch app
    • For new patients
      • New Patients: Where to start and what to expect
      • For cancer patients
  • Digital+
    • Digital+Digital+ is a suite of digital products and services designed to enhance patient care and improve their health outcomes.
    • Digital solutions
      • Sciensus Intouch app
      • Sciensus Cancer Companion app
      • SciensusPRO
      • Healthcare products (via Sciensus Axcess)
      • Online communities
      • Sciensus Connect
    • Patient support programs
    • Real-world data
  • About us
    • About usA leading life sciences organisation proudly sitting at the intersection of patients and their medicine.
    • Our locations
    • Careers
    • Executive team
    • Meet our experts
    • Partnerships
      • Partnerships
      • NHS
      • Healthcare professionals
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Sciensus Intouch app

General query

Tracking your delivery

PROMs

Setting a goal

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Logging in

Creating an account

Downloading the app

Arranging a delivery

Questions about Sciensus Intouch app

  • How do I download the app?
  • Can I download the app on more than one device?
  • What devices do I need to use the app?
  • Why isn’t the app downloading?
  • When I try to register, it tells me I am not eligible – why is that?
  • When creating an account, why do I get the ‘Oops, something didn’t go as planned.’, message?
  • I’d like to use the app, but I haven’t received an invitation, what should I do?
  • I am under 16, why can’t I manage my own account?
  • Do all patients, on service with Sciensus, have access to the app?
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If you have a question, or would like to know more about any aspect of what we do, please visit the contact page to get in touch.

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