How do I nominate someone who can communicate on my behalf?
During your welcome call you can nominate a designate or representative, however this can also be done at any time via our Patient Services Team. If your representative does need to speak with us at any time, they will be required to answer the relevant security questions prior to any further discussion.
Other articles in this section
- How do I change my contact information or any details on my account?
- How much buffer stock should I have and when should I receive my next delivery?
- My referring centre has changed my medicines, do I need to do anything?
- What happens if my dose changes?
- What should I do if I suspect my medication is faulty?
- How should I safely dispose of used needles, syringes or pen devices?
- What should I do if my medication is out of date?
- How do I keep my medicines cold if there’s a power outage?
- What if my medication is not stored at the right temperature or the fridge fails?
- How do I store my medication?
- What do I need to know about the delivery boxes containing my medication?