We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue. https://www.sciensus.com/help/help-and-support/#patient-contact

Early supported discharge

We’re here to shorten your hospital stay and get you home sooner, with exceptional ongoing care, where you feel most comfortable.

Expert clinical care at home, on the NHS

If you’ve been in hospital for a while, chances are you’d like to get home as soon as you can and start getting on with your life, in familiar surroundings. If your hospital team feel you’re getting better, but you still need some medical support, they might recommend our ESD service to help shorten your hospital stay, while continuing your care and treatment.

We’re Sciensus, an experienced team who work closely with the NHS and other organisations to provide healthcare at home and in the community. We’ve been bringing patients the care and treatment they need, where they want to be, for 30 years. We’d love to do the same for you.

The kind of care we can give you

Our friendly team is experienced in a whole range of clinical areas, including:

  • Intravenous therapy

  • Care after an operation

  • Treatment for an acute illness

  • Care for chronic conditions

  • Wound-healing treatment

  • Pain and nausea control

  • Occupational therapy

  • Help taking prescription medicines

  • Collecting pathology samples (including blood)

  • Physiotherapy

Meet your homecare team

Whatever condition we’re helping you with, we promise you’ll get expert care from a friendly, supportive team with a wide range of clinical expertise.

Our highly qualified, experienced team is made up of nurses, physiotherapists, occupational therapists and healthcare support professionals, who’ll visit you regularly at home. They’ll all treat you with care and respect, listen to your concerns and be there to answer your questions.

You’ll stay under the care of your consultant or GP and we’ll work closely with them to put together a personal treatment plan. We’ll give you the treatment they prescribe, and whatever support you need, keeping you and your doctors up to date on your progress

What's it like to have treatment with us?

It’s a very different experience to staying in hospital. You’ll get the same expert care, but you’ll be in a calm, relaxed environment, surrounded by familiar faces and things, so you’ll feel more at ease, and hopefully more like yourself again. Everyone’s different, so the first time we visit, we’ll talk to you about the kind of care and treatment we’ll be giving you and let you know what to expect.

After that, we’ll tell you if your next visit is in the morning or the afternoon. If you need us between visits, we’re here for you. We’ve got a 24-hour clinical advice service run by qualified healthcare professionals, who’ll always be happy to give you extra advice, answer your questions and put your mind at ease.

We’re really proud that 98% of patients  say they’d be happy to use us again, and we’ll do everything we can do make sure you feel the same.

Your questions answered

Will I need to pay for my care?

No, you’re still an NHS patient, so don’t worry, you won’t have to pay for your care at home.

How can I get the best from my treatment?

Talk to our team and follow their advice. Before your treatment starts, we’ll explain what’s going to happen and what you can do to help yourself feel better. If there’s anything you don’t understand, just ask. We’ll always be happy to explain.

What if I can’t be there when you visit?

That’s ok, from time to time you might have a hospital appointment or other commitment, so give our team a ring and we’ll rearrange.  just let us know at least 24 hours before so we can plan your visit around your hospital appointment.

What should I do in an emergency?

On very rare occasions, unexpected problems need urgent medical care. These include severe chest pains, breathing difficulties or a sudden deterioration. If this happens to you, or someone you’re with, call 999 immediately and ask for an ambulance.

After that, if you can, call us on 0800 028 9676. Please pass this number to the ambulance crew so they can talk to our nurses.

What if there’s a problem but it’s not an emergency?

We’re here to help, around the clock, so if you’d like to speak to one of our nurses please call our clinical advice line on 0800 028 9676. It’s open 24 hours a day, including weekends and bank holidays.

What if I don’t want to have treatment at home?

That’s completely your choice. Let your doctor know and they’ll explain what that means for your ongoing care.

Start your journey

Find out more about Sciensus and all the ways we can support you