We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue.https://www.sciensus.com/help/help-and-support/#patient-contact

On World Cancer Day, patients praise ‘exemplary’ Sciensus cancer service

With thirty years’ experience of treating cancer at home and a patient satisfaction rate of 97%, Sciensus cancer services provide unique, convenient and holistic treatment and support to patients across the UK.

World Cancer Day [4 Feb] unites people in reducing the impact of cancer. Sciensus is committed to making cancer care at home as comfortable as possible for its patients. From the moment a patient is referred, they are looked after by an outstanding team of professionals. Communication and continuity of care are the cornerstones of our service, with patients seeing a maximum of three highly trained chemotherapy nurses during their treatment.

This ‘same team’ help build a real relationship and sense of trust between nurse and patient. Comments from a recent patient survey include:

“The care I have received has been excellent at all times. Having the same dedicated nurse throughout chemo makes a big difference for me as a patient but also my family, as we developed a great level of trust and always felt that we had support 24/7.”

“I have found the service provided exemplary and the ability of the care, attention and professionalism of the team have made what is a particularly scary experience so much easier to bear.”

With one in two people born in the UK after 1960 facing a cancer diagnosis at some point in their lives it’s important to consider how to make patients as comfortable as possible while undergoing treatment.

Kate de Lord, Head of Cancer Services at Sciensus, said:

“World Cancer Day unites people to raise awareness of the role we all have to play in reducing the global impact of cancer. At Sciensus, we take this very seriously. Through our cancer services, we are able to treat more than 100 types of cancer at home, from the most common types to rarer forms of the disease, which saves patients from the stress of travel to and from hospital appointments. During the pandemic it has also allowed patients to receive treatment without the risk of infection from a hospital setting. Treatments can last from half an hour to nine hours, so being able to receive treatment in the comfort of their own home makes a huge difference to the patient experience.”

As well as the chemotherapy nurses, patients are supported by a team of cancer clinical nurse specialists (CNS) whose role is to help the patient and family with anything they may need beyond the treatment, including sourcing counselling, financial advice or dieticians. Patients also have access to a 24/7 support line. Care is consultant-led, and the lead consultant is informed of every interaction with the patient, so that they are in the loop at all times.

A cancer diagnosis is life changing, and treatment can be very gruelling. Sciensus’ patient-focused care aims to make the treatment process as positive as it can be.

To find out more about our services, please visit https://www.sciensus.com/our-services/cancer-care-at-home/ or speak to your consultant about a referral.