We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue.https://www.sciensus.com/help/help-and-support/#patient-contact

Jubilee Bank Holiday Opening Hours and Delivery Arrangements

Ensuring patients receive a timely delivery of their medication is our priority and with the Jubilee Bank Holiday’s just around the corner, we want to provide details of our opening times and delivery arrangements.

So that we can continue to provide the highest level of service expected over that period, while also enabling our colleagues to enjoy some extended time with their friends and families, our planned opening times will be as follows:

Wed 01 Jun Thu 02 Jun Fri 03 Jun
Customer

Service

 8am – 8pm 8am –

4:30pm

 8am – 4.30pm
Deliveries 8am – 9pm 8am – 6pm 8am – 6pm

 

Sat 04 Jun Sun 05 Jun Mon 06 Jun
Customer

Service

 8am – 4.30pm 8am –

4:30pm

 8am – 8pm
Deliveries 8am – 6pm No deliveries 8am – 9pm

You can contact us via:

Phone: 0333 103 9499

Email: generalenquiries@sciensus.com

If you have an emergency or are concerned about running out of medication when our offices are closed, please contact your referring centre.