We are currently experiencing some technical issues with our inbound and outbound telephone lines which means that some patients may not be able to get through to our teams.  We are investigating this issue as a priority with our telephony provider.  During this time, we would ask that if patients need to contact us with an urgent enquiry, they use our contact form until we have resolved this issue.https://www.sciensus.com/help/help-and-support/#patient-contact

Her Majesty Queen Elizabeth II's State Funeral bank holiday opening hours and delivery arrangements

Ensuring a timely delivery of medication and treatment for patients is our priority and we will be continuing with our service on Monday 19 September, however we will be operating as follows:

Patient services team : 8am until 4.30pm (0333 1039 499)

Medication deliveries:  8am until 6pm. If there will be an impact to your delivery on Monday 19 September, Sciensus will be in touch shortly to advise your delivery time window has changed or to re-arrange your delivery.

Scheduled treatment will continue as planned.

If you have any questions or concerns, please feel free to contact us here or on 0333 1039 499.

Thank you.