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When creating an account why is my password not accepted?

The password must fulfil the following criteria: 

  1. Have at least one upper case  
  2. Have at least one lower case  
  3. Have at least one number 
  4. Must contain one of the following special characters !@#$%^&*(){}|””:?><,.|  
  5. Have at least 8 characters  
  6. Have no spaces

When creating the password and an element in the criteria box is red, this means that the criteria for that element has not been fulfilled. All elements of the criteria box must be green in order to create a successful password or password. 

When confirming the password (re-enter password in the confirm field), please make sure that both passwords match exactly. 

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