How do I arrange my next delivery?

As soon as your prescription is ready, you can use the Sciensus Intouch app to arrange your next delivery. For future deliveries, you will be able to to choose the date of your next delivery from the day following a successful delivery using the Intouch app. Early scheduling of your delivery helps us ensure that you have a choice of delivery day.

If you are not using the Sciensus Intouch app, a member of our Patient Services team will be in touch approximately 2 weeks before your next delivery is due, provided that we have a valid prescription from your clinical team.

In the event your medicine supplies are running low into your buffer stock, and a successful delivery has not been made or planned, please contact us on 0333 103 9499 and use the priority line.  If you have any concerns you can also contact your referring centre.